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14.How to deal with it if the keyboard of Cloud Phones can't be used for typing?
This situation is usually due to a malfunction of the input method. The solution is click the“Restart...
June 11, 2025
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15.What is the default IP address of a cloud phones purchased via the client?
The cloud phone activated by the customer scanning the code (or activated by the activation code) is...
June 11, 2025
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16.How to configure the cloud phone with a proxy ip?
Step 1：Click the“Proxy IP Service”button. Step 2：Click the“Configure Proxy IP”button. Step 3：Input the“Proxy...
June 11, 2025
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17.How to bulk import proxy IPs?
Step 1：Create a TXT file containing the IPs you bought from the provider. Use the following format for...
June 11, 2025
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18.How to unbind an IP and delete an unnecessary one?
Step 1：For a small number of devices, choose the devices that need to be unbound in the list of the“Configure...
June 11, 2025
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CloudPhoneFAQ
Q：Can the renewal of a cloud phone be accumulated if it is renewed in advance?
A:If you renew in advance,it can be accumulated.
May 24, 2025
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CloudPhoneFAQ
Q：Will the data of the cloud phone be cleared after the device is replaced?
A:Yes. Replacing the equipment is equivalent to getting a new machine.
May 24, 2025
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CloudPhoneFAQ
Q：Will data be cleared when a cloud phone is restarted?
A:No. Restarting the phone means restarting the original device.
May 24, 2025
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CloudPhoneFAQ
Q：Can cloud phones take photos? What should be done if some functions in the game require a camera?
A:Currently, cloud phones support accessing the local phone’s camera. If you want to use the camera...
May 24, 2025
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CloudPhoneFAQ
Q：How to deal with the black screen of cloud phone?
A:You can try replacing the equipment and restoring it to the factory. If that doesn’t work, please...
May 24, 2025
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